After your company goes live on an ERP system, you may find you need occasional, ongoing application support. An application support subscription gives you access to the people that know both your business and your ERP system.
How we do it
Mashura gives support whenever you have a question about the software, workflow, or the impact of new business processes, you can talk to the consultants that worked alongside you, and who came to learn your business during the weeks and months of an implementation. Application support bridges a gap left by a software vendor/s support structure, which is aimed at resolving bugs and releasing patches and upgrades.